Creative Conflict Resolution

Click here to read a review of our last Conflict Resolution Course

Do you waste half your day sorting out conflict? 

Is there back-biting at work? 

Are there people you avoid at work? 

Do personality clashes interfere with performance?

While conflict is an inevitable and necessary part of simply living and working together as human beings, we are never taught the tools and techniques to use conflict positively, so many of us lack the skills to harness its innovative potential.

Conflict is necessary and it can be positive.  Used creatively it increases our resources because it leads to synergy, trust, honesty, diversity, authenticity and an ability to work through difficult issues.  Time and again, we have found that high-trust, high-communication businesses grow and thrive simply because time and energy is not wasted on these energy drains, but is focused on finding creative synergy.  Enormous growth is possible when people begin to understand conflict and are willing to actively work with the dynamic energy within it.

In one day you will learn how to:

• Apply a simple Four Step Process to any conflict

• Harness the positive, dynamic qualities of conflict

• Resolve on-going conflicts

• Develop high-trust, problem-solving teams

• Deal with potential conflict before it escalates

Benefits

• Staff retention increases so leaving and recruitment costs decrease

• Better quality communication means teams work more productively together

• Less time is lost through conflict and disagreement – saving you time and money

• Significant increase in creativity and focus

• Very clear communication channels within the team and between teams

• Forward-looking, problem solving attitude becomes second nature

• Greater resilience to changes in the market and the organisation

If you would like a copy of our worksheet on Understanding Conflict, please email us on: info@lamontassociates.com

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