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“Lamont Associates has been able to help
people reassess their self-imposed limits – both on themselves and their
colleagues. The training has helped us to have confidence in ourselves and a
belief in the abilities of the group collectively. Our staff now treats each
other with more respect and more patience. The general tone of the dialogue is
now geared towards achieving results by encouragement and understanding. Lines
of communication are now conducted openly and productively. Long-standing habits
are being questioned and changed. I am finding our staff happier and more
fulfilled. They enjoy themselves more and give every impression they can achieve
tasks that they would have run away from before the training.
Put simply, Lamont Associates enhances the good things that we had at Broadway
coupled with the introduction of vibrancy, belief and enthusiasm which we need
to take us into the future with confidence.
I would have no hesitation in recommending the training to other companies.”
Guy Beck, General Manager, Broadway Tyres
“I am committed to using the EFQM Excellence Model as a self-assessment framework for business improvement, and the Lamont Associate approach resonated with me because while both models take an holistic approach, it seemed that where the Excellence Model helps with the ‘what’ questions, the Lamont Associates Model addresses many of the ‘hows’. CPS Thames Valley has a strong people-focus, and I have been looking for ways to move us to the next step along our Journey to Excellence, which is about making the ‘quantum leap’ from team working to community.“
Graham Choldcroft, Area Business Manager, CPS Thames Valley
"Where we have used Lamont Associates training and methodology within our organisation the results have been tangible in both improving our business results and in the way our Engineer Team Members effectively interact together."
Andy Morgan, Xerox UK, Customer Service Development Manager
"Our absenteeism was at 25-30%. Within a week of Lamont Associates it dropped to 0% and has continued at less than 2% for the last 18 months."
Jeff Shepherd, Broadway Tyres
"One of the best courses I've been on. It brings you back to the heart of what is important in business life, reaffirms your desire to achieve, and confounds with its simplicity and truth. The welcome is warm, the energy high, and the transformation sustained. I feel inspired and motivated to bring better practices into my working world and to share the excitement with my colleagues."
Anita Walker, EEF-South
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